The past one week had been so challenging for Pilot Poster. After Facebook made a huge change to how its API interacts with other apps starting 21st of March 2017. And so many things went wrong.
Firstly, the popular default app HTC Sense had to be dropped because Facebook flagged it, and we had to quickly resolve to iPhoto as Pilot Poster’s new default app.
That wasn’t all! Pilot Poster’s servers were blacklisted by Facebook for reasons known to them. After contacting Facebook, we could see that there was no solution coming soon, so we had to move servers.
The process of moving wasn’t that easy due to the large userbase of Pilot Poster, and unfortunately, many accounts were lost along the way.
What happened to back up???
Of course, we had a backup in place and we tried restoring the lost data, and that did more harm than good as we later discovered that the restore came with a lot of complications, it took days to figure out what actually went wrong and to try fixing this, we had to disable Creating of New Accounts, Saving Posts and some other features.
Resetting of Accounts
After days of trying to fix this problem, we regret to announce that thousands of accounts had to be reset, meaning their scheduled posts, saved posts, Facebook accounts, Authenticated apps had to be cleared… and all affected accounts will have to start all over.
A better Pilot Poster
All of our dear users should know that we are working to make Pilotposter better and very soon, version 3.0 will be launched with whole lots of amazing features.
Always feel free to ask us questions either through this support portal, live chat or by mailing us at [email protected]
Thank you!
Hi Pilot Poster,
I wonder why was your IP backlisted by Facebook and it seems this is the reason.I love your features and it helps to get more exposure to my campaigns and your the only one FREE Autoposter out there.Your doing a good job helping newbie marketers.
An error occurred while processing this request. please try again later,plese help me
Hello,
That error is caused by your post content. In most cases, it occurs when you have SPACE in the file name of your image. To fix, please rename the image you’re posting replacing every SPACE with the dash (-) symbol.
Hi Pilot Poster,
Several times I followed the procedure, deauthenticate and authenticate the Graph API Explorer and leave my facebook account open as requested, and nothing is set, I always receive the same message: Error validating access token: the session is invalid because the user logged out.
Need help, what should I do?
Hello, authenticate HTC Sense or Facebook For iPhone App and set as default.
Bom dia ,não estou conseguindo me conectar no pilot poster, consigo fazer o login , mas não parece meu endereço de email associado ao pilot
Hola, no entiendo lo que quieres decir. ¿Puede iniciar sesión o no puede iniciar sesión?
Nâo recebi o email de ativação da conta.
fernan2017
[email protected]
Hello, Your account has been activated.
Buongiorno, non riesco più ad accedere al mio account. Dopo avere scritto l’username e la password, digito SIGNUP ma non succede niente. Come devo fare?
Ciao, qual è il tuo nome utente?